Welcome to Affordex!

These Terms and Conditions outline the rules and regulations for the use of Afforded’s website, located at https://affordex.in. By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Afforded if you do not agree to all of the terms and conditions stated on this page.

Definitions

1. Client, You, and Your: Refers to you, the person accessing this website and agreeing to the Company’s terms and conditions.
2. The Company, Ourselves, We, Our, and Us: Refers to Affordex.
3. Party, Parties, or Us: Refers to both the Client and ourselves.

General Terms

By purchasing any product or service from Affordex, you agree to comply with the following terms:

1. Product Authenticity:
   • We are not official distributors of most products we sell. Each product is purchased from official distributors and resold by us.
2. Warranty Policy:
   • Warranties and rules differ for each product and are specified either before purchase or during delivery.
   • Warranty will not apply if the issue arises from customer error or improper device usage.
   • Certain products may state “No after-sale warranty or support.” In such cases, no warranty claims will be entertained after delivery.
3. Support Availability:
   • Support for products covered under warranty is available from 10:00 AM to 10:00 PM.
   • Time delays may occur due to unforeseen circumstances, and we request your cooperation.
   • For remote support, we use tools like TeamViewer, AnyDesk, or Google Meet.

Delivery Policy

1. Delivery Process:
   • All products are delivered digitally via email or WhatsApp.
   • No separate delivery charges are applicable for digital products.
2. Delivery Timeline:
   • Product delivery may take anywhere between 1 hour to 24 hours from the time of purchase confirmation.
   • Please ensure the accuracy of the contact details (email or WhatsApp) provided at the time of purchase. Any delays or failures caused by incorrect information are the customer’s responsibility.
3. Physical Products:
   • For physical products, delivery charges may apply.

Order Cancellation and Replacement

1. Orders can only be canceled if Affordex fails to deliver the product after purchase.
2. In case of a cancellation, you may choose between:
   • An alternative product of equal value.
   • A refund.

Website Usage

1. Intellectual Property:
   • All content on this website is the property of Affordex unless stated otherwise.
   • Users are prohibited from republishing, selling, renting, or sub-licensing website material.
2. Cookies:
   • By using our website, you consent to the use of cookies in accordance with our Privacy Policy. Cookies enhance user experience and enable specific website functionalities.
3. Third-party Links:
   • Links to third-party websites may appear on our site. Affordex is not responsible for the content or policies of such external sites.

Disclaimer

1. Liability:
   • Affordex will not be liable for any damages arising from the use or inability to use products purchased from the website.
   • Any claims outside the specified product terms will not be entertained.
2. Service Guarantee:
   • While we strive to deliver the best customer service, delays may occur in rare cases.
3. Amendments:
   • Affordex reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at support@affordex.in.

Thank you for choosing Affordex!